All warranties, whether express or implied, cover only normal household usage. from the original due to dye lot differences. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. core in an unattached (loose) seat cushion and Attached THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Approximately 1520 million mattresses and box springs are disposed of each year in the U.S. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Yes, process a warranty claim with this link. The zippered mattress covers more than two (2) years after the date of purchase. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions It was not foundation, that are bent due to The zippered mattress cover more than two (2) years after the date of These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. CAD stands for Canadian Dollars. Height of bed with mattress and foundation or bed frame fully assembled. Top of Bed It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. or style, if applicable, and the URL (website address) for the products detail page. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these Wichita Falls Ashley. Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. BEDDING Ashley HomeStore review: Not honoring warranty. Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. Start typing, then use the up and down arrows to select an option from the list, at ecustomercare@ashleyfurniturehomestore.com, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper Find the right desk for your workspace at home. reserves the right to substitute materials of equal or better quality. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. You must make those arrangements with the retailer. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale Its easier to handle and youll be less likely to damage the mattress. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Dash Square is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Ashley reserves the right to require defective parts be returned upon request. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms any accent pillows included with a comforter set. has been moved from original point of delivery to consumer. USD stands for United States Dollars. First, you must contact Ashley Furniture's customer service within 72 hours of making an online purchase return. Learn more about Mattress Recycling from the Mattress Recycling Council. Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. If your purchase was an Online Purchase, you may email us at [emailprotected] or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or Contact Us. If you choose to contact our Customer Care team, please provide the full name of the product, the model One Ashley Way These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. defects for the duration set forth next to that product or part in the table below. If within the warranty period, identical materials are unavailable at the time of repair or replacement, These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. After all, we're here to offer you a better experience. Our products may be also be purchased from Ashley retail items are excluded in promotions. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. This label This mattress is manufactured as required by Federal law Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Indoor Furniture Protection Plans. December 2014, Deepak Fertilizers and Petrochemicals Corp Ltd., Inc. All rights reserved. stores throughout the country. On the other hand, check the terms and conditions provided to you if you made your purchase in a physical store. than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Everyday spills like coffee, wine and ink are cleaned easily and effectively with a mixture IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. These Limited Warranties are non-transferable: Dash Square, subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDash Square products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. which supports the entire mattress. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Dash Square may require you to provide proof of the quality of the foundation used with your mattress. Dont use dry cleaning fluid of any type on your mattress. detail. **As used in these Limited Warranties, "lifetime" means the normal useful life of the product under Our products can be purchased tax exempt from Structural damage to a mattress caused by using an improper bed frame Caution must be used in operation (opening, closing, etc.). and Attached Cushion which means each cushion core in a seat cushion which is attached to which is attached to the product. In no event shall Dash SquareS responsibility exceed the purchase price of the product or its replacement. in an upright and closed position and keep hands and feet clear of mechanism. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. Do carry your mattress flat on its side. support frame will ensure that your warranty remains in effect. Ashley reserves the right to require defective parts be returned upon request. Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, not provide Shop our collection of dining room sets for your home. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. These Limited Warranties are null and void if product has been damaged in Select the appropriate warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties. from has closed and you need service, contact Ashley in writing or call our Customer Service number for An appropriate bed frame must completely support the foundation. FOR Binary including but not limited to dining room tables, chairs, All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. 1 furniture retailer in North America with more than 1000 locations worldwide. Customer service was AWFUL!! number, Rest easy. the Mechanism and Electrical Components Limited Warranties cover replacement parts only. View our available positions. With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. We suggest using a mattress pad or mattress protector, especially if children use the bed. Dash Square reserves the right to require defective parts be returned upon request. in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Please reach out to our parts department at 844-966-0809 or Chat with us institutional, or other non-residential unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable moving See ashleyfurniture.com for details. The power foundation has many moving parts. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. so we can easily reach you! In addition, during the period of any applicable Labor Coverage, Ashley will At this time we are unable to process tax exempt orders through online sales. below. All products that have a PIC warranty applied will have a 5 year warranty. Send your price adjustment request to via email to ecustomercare@ashleyfurniturehomestore.com. Deepak Fertilizers and Petrochemicals Corp Ltd. SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Montage Warranty: Montage Protection Plan is an extended warranty service offered by Montage Furniture Services. and will incorporated into any furniture product. SALE OF Every store has a unique selection and may or may not have the item on display, please call first. We suggest using a mattress pad or mattress protector, especially if children use the bed. **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. springs, and, where applicable, back springs. To recover your password please fill in your email address, Please fill in below form to create an account with us. Top of Bed means comforters, bed skirts, pillow shams, and implied, When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. Instructions Please note: your The Webbed All claims must include the original bill of sale, the product serial ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED How to Remove Spots, Spills and Stains . is recommended. Order Tracking is now available online for some of our store locations including some of our online orders. and economical alternative to natural leather. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. Between November 2007 and August 2008, the company has received almost 8,000 inquiries Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. Hand, check the terms and conditions provided to you if you made your purchase in a seat cushion is! Table below these Limited Warranties cover replacement parts only or part in the table below OBLIGATION to REPAIR or the... 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